If you're making a call through OpenPhone and get the "Call failed" error, there are several possible reasons for this issue.
- Please make sure you're dialing a US or Canadian phone number. We don't support international calling yet so trying to call an international phone number will result in an error
- If the recipient of the call blocked your phone number, the call will show up as failed
- If the recipient of the call is a number that doesn't accept incoming calls, the call will show up as failed. Why would some numbers don't receive incoming calls? Sadly, phone scams and robocalls are becoming common and many spammers call from phone numbers that don't support incoming calls, only outgoing calls
None of the above?
Have you tried quitting and reopening the app? Sometimes the app needs a refresh and when you quit and reopen it, it'll be back in business.
If quitting the app doesn't work or your issue can't be explained with any points above, send us a note at email@example.com and we'll look into this for you.