If you're experiencing issues with receiving text messages on your OpenPhone number, there are a couple of things to check for.

  1. Are you expecting a text message as a method of verification? Some services don't allow virtual numbers like OpenPhone to be used for authentication for security reasons. Learn more about this here.
  2. At this time, we only support text messages to and from North American (US and Canada) and toll-free phone numbers. If you'd like to be able to text or call an international phone number, please send us a note at [email protected].
  3. If the issue isn't described by steps 1 or 2, please get in touch with us and we'll get this sorted for you! [email protected] or simply use the chat widget on the bottom right corner of this page. We're happy to help! 
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