If you're experiencing issues with receiving text messages on your OpenPhone number, there are a couple of things to check for.
- Are you expecting a text message as a method of verification? Some services don't allow virtual numbers like OpenPhone to be used for authentication for security reasons. Learn more about this here.
- At this time, we only support text messages to and from North American (US and Canada) and toll-free phone numbers. If you'd like to be able to text or call an international phone number, please send us a note at support@openphone.co or text / call 1 855 746 6304
- If the issue isn't described by steps 1 or 2, please get in touch with us and we'll get this sorted for you! support@openphone.co or simply use the chat widget on the bottom right corner of this page. We're happy to help!