You want to make sure the message callers hear when you can't take their call is professional and represents you or your company well.

We'll show you how to create your own business voicemail greeting on OpenPhone using our web or mobile apps.

Setting up your voicemail greeting on the web app

Using the web app, you have the options to:

  • Record your voice
  • Upload an existing voicemail file (MP3)
  • Type in your desired voicemail greeting and turn it into a professional voiceover

Step 1 - Navigate to your Phone Numbers.

Go to My Phone Numbers to create a voicemail recording for one of your own numbers.

⚡️If you're an admin of an OpenPhone organization and want to modify one of the company numbers, go to your Company Phone Numbers

Step 2 - Select the Phone Number.

Click on the phone number you'd like to set a voicemail for. Or, you can go into the phone number settings right from that phone number's tab. ⚙️

Step 3 - Scroll to the Voicemail section.

Once you've selected the phone number you'd like to set a greeting for, scroll down to the Voicemail section in the phone number settings and hit Change.

Step 4 - Record, upload, or type text.

  • If you have an existing audio file you want to use, Upload a file We support MP3 files. If you need to convert yours to an MP3, try a free audio converter like this one.
  • If you want to record your own audio, select the Record option and do it right in OpenPhone.
  • If you have a voicemail script (or a rough idea of what you want to tell callers who get to voicemail), select Text to Speech to turn text into a professional voiceover.

For example, here's what the Text to Speech experience looks like. Type in the text, get your audio, hit save. That's it.

Did you know you could have a separate after-hours voicemail greeting?

After-hours callers can hear a separate greeting. This way, you can manage their expectations better and save them from having to wait on the line if you're not going to respond anyway.

Turn on your business hours first, then change your away voicemail greeting just as the regular voicemail greeting.

Setting up your voicemail greeting on the mobile app

Using the mobile app, you have the options to:

  • Record your voice
  • Upload an existing voicemail file (MP3)

If you're looking to be able to turn text to speech, use the web app, and follow instructions above.

  1. Launch the OpenPhone app on your mobile device
  2. Tap on your account on the top left corner
  3. Scroll to Settings ⚙️
  4. Tap on the OpenPhone number you'd like to change the voicemail for
  5. Tap "Voicemail"
  6. Record your new custom greeting for your business or upload an MP3 file
  7. Select the new recording as your voicemail greeting. The selected one will have a purple checkmark ✔︎ beside it.
  8. That's it!

Want to set an after-hours voicemail?
Tap on your phone number -> business hours -> after-hours voicemail.

21 voicemail greeting scripts for your inspiration

Not quite sure what to say in your voicemail greeting? No problem! We've put together 21 examples of voicemail greetings to help you out. Check them out on our blog --> 21 Professional Voicemail Greeting Examples

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