If you're making a call through OpenPhone and get the "Call failed" error, there are several possible reasons for this issue.

  1. Please make sure you're dialing a US or Canadian phone number. We don't support international calling yet so trying to call an international phone number will result in an error
  2. If the recipient of the call blocked your phone number, the call will show up as failed. Also, you want to make sure you didn't block them accidentally by checking your blocklist.
  3. If the recipient of the call is a number that doesn't accept incoming calls, the call will show up as failed. Why would some numbers don't receive incoming calls? Sadly, phone scams and robocalls are becoming common and many spammers call from phone numbers that don't support incoming calls.

None of the above? 

Have you tried quitting and reopening the app? Sometimes the app needs a little refresh and it'll be back to normal. 😅

If quitting the app doesn't work or your issue can't be explained with any points above, send us a note and we'll look into this for you. 

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