Do you have multiple OpenPhone numbers but only really need to answer calls or texts on one? No problem!

You can mute whichever number(s) that you don't need to receive notifications for. Awesome, right?

Here's how it works:

  • Muting a number blocks you from receiving any incoming notifications on that number.
  • You can still use the number for making calls or sending texts.
  • Muting a shared number will not affect your teammate's notifications - they will still receive calls and texts to that number!

How to mute your phone number(s) in the web or Mac app

1 - Go to the web app at my.openphone.co or launch the Mac app.

2 - On the left hand side, locate the phone numbers assigned to you.

3 - Hover over the phone number that you'd like to mute. Then, click the three dotted menu.

4 - Select "Mute".

5 - From here, you'll be prompted with the muting menu. Choose how long you'd like the number to be muted for.


How to mute your phone number(s) in the iOS or Android app

1 - Launch the iOS or Android app.

2 - Select your account icon in the upper left-hand corner.

3 - Click "Manage". Then, choose the respective number that you'd like to mute.

4 - Choose "Mute phone number". From here, you'll be prompted with the muting menu. Choose how long you'd like the number to be muted for.

That's it!

You should now have all calls and notifications for that number muted for your account.


Ever need to unmute your numbers? Well that's even easier!

While your numbers should automatically unmute at the conclusion of your chosen muting duration, if you ever want to unmute your phone number earlier, please follow these steps.

Unmuting on the web or Mac app

1 - Hover over the number and click on the three dotted menu.

2 - From here, select "Unmute"

Unmuting on the iOS or Android app

1 - Follow the previous steps to go to that specific phone number's settings.

2 - Select "Mute phone numbers" then choose "Turn off"


Want to easily turn off calls for all of your numbers? Try using Do Not Disturb!

PS - Don't have OpenPhone yet? Get it today and experience the power of OpenPhone for your business.

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