Using OpenPhone

Everything you need to know about using OpenPhone is here

Daryna Kulya avatar Daryl Acenas avatar Ty Hill avatar +2
55 articles in this collection
Written by Daryna Kulya, Daryl Acenas, Ty Hill and 2 others
FAQs

How does OpenPhone work?

Welcome to OpenPhone! We're so glad you're here โœจ
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

Does OpenPhone have a web or desktop app?

Yes, we do! ๐Ÿ–ฅ
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

What keyboard shortcuts are available in the desktop app?

Want to speed up your workflow and save time? ๐Ÿ’จ
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to gather insights from OpenPhone Analytics

Quickly monitor your team and your phone lines with our slick Analytics dashboard
Ty Hill avatar
Written by Ty Hill
Updated over a week ago

Does OpenPhone work in X country?

Here's how OpenPhone works when you're traveling
Phillip Paquette avatar
Written by Phillip Paquette
Updated over a week ago

How to change the email address on your OpenPhone account

How to change the email associated with your OpenPhone account
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Written by Daryna Kulya
Updated over a week ago

Is it possible to have more than one account under the same login credentials?

What you need to know about account set up
Phillip Paquette avatar
Written by Phillip Paquette
Updated over a week ago

What number will show up on the caller ID when I call from OpenPhone?

Your OpenPhone number. Your personal phone number stays private.
Daryl Acenas avatar
Written by Daryl Acenas
Updated over a week ago

If I get a call or message while I have no Internet, will I know about it?

What happens if you lose Internet access
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to delete your OpenPhone number

Want to change your number? Remove one of the numbers on the account? We've got you covered
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to join or leave the Android beta program

Want to be among the first users to get new features on Android? You're at the right place!
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago
Calling

How to make a call with the OpenPhone mobile app

Enjoy these simple ways to place a call on your mobile device
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to make a call with the OpenPhone web or Mac app

Make calls from all of your devices with the OpenPhone web app!
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to set up an auto-attendant (IVR) on OpenPhone

Auto-attendant, phone menu, phone tree, IVR, or virtual receptionist. Here's how to set one up โœŒ๏ธ
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

What's the difference between the standard and advanced auto-attendant (IVR)

Looking to add superpowers to your phone menu or IVR? This article will help!
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Written by Daryna Kulya
Updated over a week ago

How do I make OpenPhone the default app for calling on a Mac?

Here's how to set OpenPhone as the default app for calling
Phillip Paquette avatar
Written by Phillip Paquette
Updated over a week ago

How to make an international call on OpenPhone

Need to make an international call? We've got you covered.
Ty Hill avatar
Written by Ty Hill
Updated over a week ago

How to enable international calling on your OpenPhone account

Want to make an international call? Use this guide to enable international calling and messaging on your account
Ty Hill avatar
Written by Ty Hill
Updated yesterday

How to change the number of rings until voicemail

How long should the caller stay on the line before getting to your voicemail? You decide :)
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to record your OpenPhone calls

Record your business calls and download the recordings right to your computer
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to transfer calls to a team member or another phone number

Need to transfer a call to someone else? No problem!
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Written by Daryna Kulya
Updated over a week ago

How to forward your OpenPhone calls to a different number

Simple steps to forward your OpenPhone number โฌ…
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How does call waiting work in OpenPhone?

Want to know what happens when someone calls while you're already on the phone?
Phillip Paquette avatar
Written by Phillip Paquette
Updated over a week ago

How to reject a call with a text message

"I'm on a call right now. Can I call you back?"
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago
Contacts

How to save, edit, delete, and manage business contacts in the OpenPhone address book?

OpenPhone keeps your business and personal contacts separate. Let us show you how to manage them. ๐Ÿ“‡
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

Does OpenPhone integrate with my phone address book or offer a separate contact list?

TL;DR: We allow both!
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Written by Daryna Kulya
Updated over a week ago

How to sync your phone contacts with OpenPhone

Want to sync your iOS or Android contacts with OpenPhone? We'll show you how.
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to sync your Google Contacts with OpenPhone

Syncing your Google Contacts to your OpenPhone contacts with a single click!
Ty Hill avatar
Written by Ty Hill
Updated over a week ago

How to merge contacts in OpenPhone

Have duplicate contacts? Learn how you can merge multiple entries.
Phillip Paquette avatar
Written by Phillip Paquette
Updated over a week ago

How to use custom properties for your contacts

We show you how OpenPhone uses the "custom properties" available for organizing your business contacts
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to revoke address book access from OpenPhone

If you want to remove your personal contact list from the app
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to import a large number of contacts to OpenPhone

Learn how to upload a contact list to OpenPhone using a .csv file
Daryna Kulya avatar
Written by Daryna Kulya
Updated yesterday

How to bulk delete a large number of contacts on OpenPhone

Learn how to easily delete multiple or all of your OpenPhone contacts
Ty Hill avatar
Written by Ty Hill
Updated over a week ago