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Troubleshooting
Troubleshooting
We cover the best methods to use OpenPhone and also how to troubleshoot issues
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15 articles in this collection
Written by
Daryna Kulya,
Mahyar Raissi,
Daryl Acenas
and 2 others
Troubleshooting call audio static and other audio interference
Experience a lot of static or background noise on calls? We've put together this guide for you!
Written by
Ty Hill
Updated over a week ago
Troubleshooting call dropping issues
Having issues with calls dropping or unexpectedly hanging up? We've put together this guide for you
Written by
Ty Hill
Updated over a week ago
Troubleshooting volume issues on calls
Are your calls too loud or too quiet? We've put together this guide to help you!
Written by
Ty Hill
Updated over a week ago
Troubleshooting echoing call audio
Are (are) you (you) hearing (hearing) an (an) echo (echo)? We've put together this guide to help give you some relief!
Written by
Ty Hill
Updated over a week ago
Troubleshooting delayed call audio
Experiencing long delays in call audio? We've put together this guide for you!
Written by
Ty Hill
Updated over a week ago
Troubleshooting choppy or robotic sounding call audio
Are your calls choppy or is your audio "breaking up"? We've put together this guide for you!
Written by
Ty Hill
Updated over a week ago
Troubleshooting one-way call audio
Are one of the parties on the call unable to hear the other? We've put together this guide for you
Written by
Ty Hill
Updated over a week ago
Call quality troubleshooting guide
Audio issues? Poor call quality? You've come to the right place!
Written by
Daryna Kulya
Updated over a week ago
How do I report a bug?
Spot an issue in OpenPhone? Here's how to report it.
Written by
Phillip Paquette
Updated over a week ago
Why am I not receiving calls?
The app doesn't ring? No way to answer the call? Let us help!
Written by
Daryl Acenas
Updated over a week ago
I'm not receiving text messages on my OpenPhone number
Simple steps to determine why you might not be receiving text messages
Written by
Mahyar Raissi
Updated over a week ago
I'm not receiving verification codes on OpenPhone
Why can't I get a verification code on my OpenPhone number?
Written by
Daryna Kulya
Updated over a week ago
Why is my call showing up as failed?
Getting a "Call failed" error? We can help!
Written by
Daryna Kulya
Updated over a week ago
Why am I getting a subscription expired error?
Troubleshooting subscription expired error message
Written by
Daryna Kulya
Updated over a week ago
How to reset your OpenPhone password
Forgot password... again? No problem!
Written by
Daryna Kulya
Updated over a week ago