Troubleshooting
We cover the best methods to use OpenPhone and also how to troubleshoot issues
8 articles in this collection
Written by Daryna Kulya, Mahyar Raissi, and Daryl Acenas
Written by Daryna Kulya, Mahyar Raissi, and Daryl Acenas
Troubleshooting call quality issues on OpenPhone
Audio issues? Poor call quality? You've come to the right place!
Written by Daryna Kulya
Updated this week
Updated this week
Why am I not receiving calls?
The app doesn't ring? No way to answer the call? Let us help!
Written by Daryl Acenas
Updated this week
Updated this week
I'm not receiving text messages on my OpenPhone number
Simple steps to determine why you might not be receiving text messages
Written by Mahyar Raissi
Updated over a week ago
Updated over a week ago
I'm not receiving verification codes on OpenPhone
Can't get a verification code on my OpenPhone number
Written by Daryna Kulya
Updated over a week ago
Updated over a week ago
Why is my call showing up as failed?
Tips for when you get a "Call failed" error
Written by Daryna Kulya
Updated over a week ago
Updated over a week ago
Why do my OpenPhone calls go to my personal voicemail?
OpenPhone calls get directed to your personal voicemail? You're in the right place!
Written by Daryl Acenas
Updated this week
Updated this week
Why am I getting a subscription expired error?
Troubleshooting subscription expired error message
Written by Daryna Kulya
Updated over a week ago
Updated over a week ago
How to reset your OpenPhone password
Forgot password? No problem!
Written by Daryna Kulya
Updated over a week ago
Updated over a week ago