Troubleshooting

We cover the best methods to use OpenPhone and also how to troubleshoot issues

7 articles in this collection
Written by Daryna Kulya, Mahyar Raissi, and Daryl Acenas

Troubleshooting call quality issues on OpenPhone

Audio issues? Poor call quality? You've come to the right place!

Written by Daryna Kulya
Updated over a week ago

Why am I not receiving calls?

The app doesn't ring? No way to answer the call? Let us help!

Written by Daryl Acenas
Updated over a week ago

I'm not receiving text messages on my OpenPhone number

Simple steps to determine why you might not be receiving text messages

Written by Mahyar Raissi
Updated over a week ago

I'm not receiving verification codes on OpenPhone

Why can't I get a verification code on my OpenPhone number?

Written by Daryna Kulya
Updated yesterday

Why is my call showing up as failed?

Getting a "Call failed" error? We can help!

Written by Daryna Kulya
Updated over a week ago

Why am I getting a subscription expired error?

Troubleshooting subscription expired error message

Written by Daryna Kulya
Updated over a week ago

How to reset your OpenPhone password

Forgot password... again? No problem!

Written by Daryna Kulya
Updated over a week ago