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Troubleshooting

Troubleshooting

We cover the best methods to use OpenPhone and also how to troubleshoot issues

Daryna Kulya avatar Mahyar Raissi avatar Daryl Acenas avatar
8 articles in this collection
Written by Daryna Kulya, Mahyar Raissi, and Daryl Acenas

Troubleshooting call quality issues on OpenPhone

Audio issues? Poor call quality? You've come to the right place!
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

Why am I not receiving calls?

The app doesn't ring? No way to answer the call? Let us help!
Daryl Acenas avatar
Written by Daryl Acenas
Updated over a week ago

I'm not receiving text messages on my OpenPhone number

Simple steps to determine why you might not be receiving text messages
Mahyar Raissi avatar
Written by Mahyar Raissi
Updated over a week ago

I'm not receiving verification codes on OpenPhone

Can't get a verification code on my OpenPhone number
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

Why is my call showing up as failed?

Getting a "Call failed" error? We can help!
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

Why do my OpenPhone calls go to my personal voicemail?

OpenPhone calls get directed to your personal voicemail? You're in the right place!
Daryl Acenas avatar
Written by Daryl Acenas
Updated over a week ago

Why am I getting a subscription expired error?

Troubleshooting subscription expired error message
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago

How to reset your OpenPhone password

Forgot password? No problem!
Daryna Kulya avatar
Written by Daryna Kulya
Updated over a week ago